Thu, 15 Nov 2012, 1:46 pm
by Rob Clegg, Do Gaming journalist
Users are reporting that accounts have been hacked through Origin as they have received emails that state their passwords have been successfully changed by somebody else.
The NeoGaf thread shows that some users have been receiving strange emails from Origin regarding a change in account details and after receiving it, have been struggling to login as Origin didn’t recognise the username or password originally set. The thread itself pulls a number of threads from the official EA forums posted by users who have been experiencing the same thing.
Electronic Arts is saying that Origin has not been hacked and according to Eurogamer, EA say that it is a routine ‘contact our help desk’ statement seen below.
"Anytime a player has a question about the security of his or her account or personal data, we take it very seriously and take all possible steps to help. For any customer who cannot access their Origin account for any reason, we ask them to please contact Origin Help or EA's customer experience group at help.ea.com."
EA still has ‘no reason to believe there has been any intrusion into our Origin database’ so it will be interesting to how things develop.
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