From 1 February, Telkom will be changing its capped offerings by introducing unlimited browsing to all its customers.
Effectively, Telkom clients will still be able to browse international and local sites even after reaching their cap.
“Instead of hitting a cap, customers will now merely have their speed slowed down and some of their international activity shaped,” says a press release from Telkom. There is no charge to customers for the extra data used.
“Day to day activities such as email, banking and browsing will be given priority, whilst lower priority will be given to high usage applications such as file sharing and streaming services,” says the press release.
Three options are available to customers who want to surf on full speed again:
1. Pre-Paid credit card Top-Up: purchase additional data onto the internet account using a South African credit card.
2. Post-Paid Billing (Cap Management): pay-per-use model where customers will be charged on their Telkom invoice per MB for data consumed. For customers using the cap management feature, Telkom will provide a default “double your chosen data cap limit” and customers will no longer be able to set their own cap. Customers choosing this option can request the soft cap at any time by visiting the Telkom Internet Usage tracker tool on the website.
3. Accounts can also be upgraded to a higher cap by contacting the Company online or telephonically by dialing 10210 for Residential clients (10217 for Business).